Shipping Policy | TruHeight

SHIP METHODS 

We have the following shipping options available: 

SHIPPING TIMES

• Standard 3-5 business days
• Expedited 2 days ($10)

INTERNATIONAL SHIPPING TIMES

• Estimated 3-4 weeks

Please note, shipping time frames do not include processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared by our facility. Orders are only delivered Monday - Saturday, and on Sundays in some cities with Sunday shipping.

Duties and Taxes 

Import duties and taxes are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the shipping fee for your order. You may check with your country’s customs office to determine if there will be additional costs. 

SHIPMENT TRACKING 

You can track your order with the tracking information provided in your shipment notification e-mail, which will include a tracking code. 

CHANGING SHIPPING ADDRESS 

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. 

LOST OR STOLEN PACKAGE

If you believe that your package was lost or stolen, please contact Customer Service at https://trueheightvitamins.com/pages/contact